Don’t watch what customers say — watch what they DO. Hear this lesson from Rocket CEO Varun Krishna on how to truly understand your customer. #Leadership #CustomerExperience #Business #Entrepreneurshi
Views
—
Views
—
Loading velocity curve…
—Views / houraverage velocity since it published
—Peak velocitythe hottest sustained views/hr it ever hit
—vs. their normalpace relative to this creator's own baseline
—Engagementlikes per view — real engagement is hard to fake
—Agehow early Slope caught this surge