Last week, the Fin team was on the ground at the 6th Annual CX in Financial Services conference in London: two days with senior CX and CS leaders from across UK financial services. Our VP of Support,
Views
—
Views
—
Loading velocity curve…
—Views / houraverage velocity since it published
—Peak velocitythe hottest sustained views/hr it ever hit
—vs. their normalpace relative to this creator's own baseline
—Engagementlikes per view — real engagement is hard to fake
—Agehow early Slope caught this surge